Hotel Management Software

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Few of the numerous benefits of I Plexus Technologies hotel Management software encompass:

Hotel Management Software Services I Plexus Technologies introduces hotel Management software . The hotel management software is truly a comprehensive solution for your own hotel website. Above all, this software solution offers a commission free unlimited reservation for your website. The system also provides a 2-way (bi-directional) interface with ASI FrontDesk (Property Management Software) for seamless integration. It is compactly integrated with Pegasus GDS and provides interfaces with leading IDS networks, including Expedia, Hotel.com, Travelocity, Orbitz, Booking.com, Hotwire and many more. Since our PMS/ASI Hotel EIS is also connected to our affiliated GDS/IDS network, it allows you to control your inventory and rates at a single point only. Furthermore, the reservations are automatically downloaded to PMS. With the use of ASI Hotel Enterprise Information System, rest assured for the optimum utilization of resources, minimizing the human efforts. Sell your last available room without overbooking concerns! Hotel Management software. is truly a boon for the hotel owners willing to accelerate and simplify the process of reservation in their hotel for their clients as well as the hotel staff. While the customers can use the hotel management software for booking an accommodation in their chosen hotel right from the comforts of their home, the hotel staff is free from the stress of ensuring that phone calls and customers looking for accommodation options just anytime round the day and night are attended to properly and nicely. The hotel management software, while providing the hoteliers and their customers the ease of booking online also helps in better and efficient management of the hotel. Being user friendly, the software can be used by just anyone irrespective of his/her technical knowledge and expertise. The software brings in a plethora of benefits not just for the hotel industry but also for the travelers looking for suitable accommodation in the hotel of their choice.

Commission free hotel reservation software for your website.
Unlimited reservations with Fax & Email confirmations.
As soon as rooms are reserved online by guest, the system will automatically send Fax / Email & download the reservations to PMS.
Special provision for RACK rate, Web Specials, Corporate customers as well as GDS / IDS rates.
Comprehensive Package feature allows for unlimited custom packages bundled with Room rate, Food & Beverages as well as other amenities and attractions.
Provision for free and extra charge amenities.
Allows for minimum nights on reservations.
Support for multiple currencies.
A Comprehensive CRM (Customer Relationship) module to communicate to your existing customers.
Complete back office management for reservation toll free number.
Call center facility for a Central Reservation System (CRS) for single property as well as group of properties.
Track your clients, from where they are coming from and how often they are coming.
2-way integration available with Pegasus GDS as well as Expedia, Hotel.com, Travelocity, Orbitz, Priceline, Hotwire and many more through our affiliate network.
Single inventory control for your PMS / Website / GDS / IDS - Sell your last available room.
Our unique presentation mechanism reduces chances of charge back.
Online Credit Card Processing.
Paypal Integration.
Affordable price-point.
Windows PC / Apple Mac / Linux compatible Hotel Reservation Software.
We offer 24x7x365 customer support.

Online Booking Engine
- Allows guests to book rooms directly through the hotel’s website or mobile app.
- Integrates with third-party booking platforms (e.g., Booking.com, Expedia).
Reservation Management
- Tracks room availability, bookings, and cancellations in real-time.
- Manages group bookings, waitlists, and overbookings.
Channel Management
- Synchronizes room availability and rates across multiple booking channels (e.g., OTAs, GDS).
- Prevents overbooking and ensures consistent pricing.
Guest Management
- Stores guest profiles, including contact information, preferences, and booking history.
- Enables personalized services and targeted marketing.
Payment Processing
- Supports multiple payment methods (e.g., credit cards, PayPal, mobile wallets).
- Handles deposits, refunds, and invoicing.
Housekeeping Management
- Tracks room cleaning schedules and maintenance requests.
- Updates room status (e.g., clean, occupied, under maintenance) in real-time.
Reporting and Analytics
- Generates reports on occupancy rates, revenue, and guest demographics.
- Provides insights to optimize pricing and marketing strategies.
Mobile Accessibility
- Allows staff to manage reservations and guest services on-the-go via mobile devices.
- Enables guests to book and check-in/out using their smartphones.
Integration Capabilities
- Integrates with other hotel systems, such as property management systems (PMS), point-of-sale (POS) systems, and CRM tools.
Marketing Tools
- Sends automated email confirmations, reminders, and promotional offers.
- Manages loyalty programs and guest reviews.

Benefits of Hotel Reservation Software

Improved Efficiency
- Automates manual tasks, reducing errors and saving time.
- Streamlines operations, from booking to check-out.
Enhanced Guest Experience
- Provides a seamless booking process and personalized services.
- Enables quick check-in/out and real-time communication.
Increased Revenue
- Optimizes room rates and occupancy through dynamic pricing.
- Reduces no-shows with automated reminders and deposits.
Better Decision-Making
- Provides data-driven insights to improve operations and marketing strategies.
- Tracks key performance indicators (KPIs) like RevPAR (Revenue Per Available Room).
Scalability
- Adapts to the needs of small hotels, large resorts, or hotel chains.

Types of Hotel Reservation Software

Cloud-Based Software
- Hosted on remote servers and accessible via the internet.
- Offers flexibility, scalability, and automatic updates.
On-Premise Software
- Installed on the hotel’s local servers.
- Provides full control over data and customization.
All-in-One Property Management Systems (PMS)
- Combines reservation management with other hotel operations (e.g., housekeeping, billing).
- Ideal for comprehensive hotel management.
Standalone Reservation Systems
- Focuses solely on booking and reservation management.
- Can integrate with other hotel systems.

Key Considerations When Choosing Hotel Reservation Software

Hotel Size and Type
- Choose software that aligns with the size and type of your property (e.g., boutique hotel, resort, chain).
Ease of Use
- Ensure the software is user-friendly for both staff and guests.
Integration Capabilities
- Check if the software integrates with existing systems (e.g., POS, CRM, payment gateways).
Customization Options
- Look for software that can be tailored to your hotel’s unique needs.
Data Security
- Ensure the software complies with data protection regulations and offers robust security features.
Support and Training
- Choose a provider that offers reliable customer support and training resources.
Cost
- Consider the total cost of ownership, including licensing, implementation, and maintenance fees.

Implementation Process

Needs Assessment
- Identify the specific needs and goals of your hotel.
Vendor Selection
- Research and compare software providers based on features, cost, and reviews.
Pilot Testing
- Test the software with a small group of users before full implementation.
Training
- Train staff on how to use the software effectively.
Full Deployment
- Roll out the software across the entire property.
Ongoing Support
- Provide continuous support and gather feedback for improvements.